Training course

Call Them In

Course Description

This practical and engaging workshop helps organisations understand, identify and respond to workplace bullying using trauma informed and psychologically safe approaches.

Participants will explore how bullying develops, the impact it has on individuals and teams, and what leaders and staff can do to prevent harm, manage conflict appropriately and create safer workplace cultures

This Course Is Suitable For

All Leadership and management teams, employees, teams experiencing conflict, communication breakdowns, or cultural challenges, Organisations wanting to strengthen psychological safety and workplace wellbeing

After This Course You Will Be Able To

  • Identify bullying behaviours, manipulation tactics, and harmful workplace dynamics
  • Understand the impact bullying and toxic behaviour have on individuals, teams, and organisational culture
  • Respond confidently to unfair or unproductive conversations and shift them toward respectful, fair communication
  • Address communication issues through “Manner Over Matter” approaches that focus on how we speak to each other
  • Navigate conflict using trauma informed principles and the ACT Matrix framework
  • Strengthen emotional regulation, curiosity, and respectful communication during difficult interactions
  • Build psychologically safer workplaces through accountability and connection
  • Apply the core principles of the FISH! Philosophy®:
    • Be There
    • Make Their Day
    • Play
    • Choose Your Attitude
  • Improve workplace relationships, collaboration, and team culture
  • Develop practical strategies to challenge negative behaviours early and constructively
  • Create a Team communication charter

One day

Course duration

In-person, Live-online

Delivery options

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